When it’s time to bring a caregiver into your lives, it can be a scary and overwhelming place to be. A lot of changes are happening in your family, and introducing a caregiver is often one of the biggest steps you’ll take.
How do you trust someone with the life of your loved one? How do you know how to find a good one?
With the amount of responsibility soon to be placed on this person, it can seem like an overpowering decision rests on your shoulders.
When looking for the right caregiver, understand that it’s a two step process. It’s equally important to find the right caregiver for your loved one and the right company that supports the caregiver. After all, a caregiver never stands alone. They are there providing a service that meets all the criteria the business maintains. Which is why it’s important to start the question process at the top, with the company that will be providing the caregivers who offer you support.
Questions for the in home care company
Tell me about the process.
How do you support your caregivers?
What is the process if a problem arises?
What happens in an emergency situation?
How long have you been in business?
How many clients have you had?
How are you a part of this community?
How do you choose caregivers?
How much contact do will I have with both the caregiver and an account rep?
Tell me about your favorite client and what made the relationship successful?
Tell me about a difficult client and what challenges you faced?
If we’re sitting here a year from today, what would a successful relationship look like, given my current needs?
Once you have made your choice and selected a candidate, remember that it’s important to keep working with the in home caregiver as you begin the process. Hiring is not the end-all to the relationship. Instead, it’s only the beginning.
This is the time to solidify your relationship with the caregiver. This is the time to fully understand the policies that are in place, and get the fine details worked out, so everyone is on the same page. A journal can help keep all information safely in one place, where everyone – both family and caregivers – has access to the most crucial information.
Our job is to support you. And if we can do that in a better way, just let us know.